Warranty Information

Workmanship and material warranty coverage protecting your commercial roofing installation. Review the terms and conditions below.

Warranty Options

Workmanship and material warranties available on commercial roofing installations

Workmanship Warranty
1-10 Years

Our guarantee on the quality of installation and labor

  • Covers defects in installation workmanship
  • Covers seam failures and improper flashing installation
  • Coverage period and terms based on project agreement
  • Does not cover maintenance-related issues
  • Maintenance is required to maintain warranty validity
Material Warranty
Varies by Manufacturer

Manufacturer warranty on roofing materials

  • TPO Systems: Manufacturer coverage period varies
  • EPDM Systems: Manufacturer coverage period varies
  • Modified Bitumen: Manufacturer coverage period varies
  • Covers material defects as defined by manufacturer
  • Manufacturer terms and conditions apply
Coverage & Exclusions
Important Details

What is and is not covered

  • Coverage limited to membrane installation defects
  • Does not include interior property damage
  • Does not cover weather damage beyond normal wear
  • Excludes ponding water or drainage issues not caused by installation
  • Excludes damage from improper maintenance or lack of maintenance

Warranty Claim Process

1

Report Issue

Contact us with details about the warranty claim. Provide photos and describe the issue.

2

Assessment

Our team inspects the damaged area and determines if it's covered under warranty.

3

Documentation

We verify your warranty coverage and confirm eligibility for the claim.

4

Resolution

Repairs are completed at no cost if covered, or we provide a repair estimate if not covered.

What's Not Covered

While our warranties provide comprehensive protection, certain items are excluded from coverage:

Damage from improper maintenance or lack of preventative care
Damage from storms exceeding design specifications
Damage from unauthorized modifications or repairs
Damage from foot traffic or equipment placement
Damage from chemical exposure or industrial spills
Issues from improper building ventilation
Acts of God beyond reasonable building specifications
Changes in warranty terms or policy cancellation (non-payment)

Warranty Questions

What does the workmanship warranty cover?
The workmanship warranty covers defects in installation of the roofing membrane, including seam failures and improper flashing installation. Transferability and specific terms depend on your project agreement.
What does the material warranty cover?
Material warranties are provided by the manufacturer and cover defects in the roofing materials themselves. Coverage periods and terms vary by manufacturer and material type.
What is not covered by warranty?
Warranties do not cover damage from inadequate maintenance, improper ventilation, weather damage beyond normal wear, ponding water, or damage from modifications made after installation.
Is maintenance required?
Yes. Regular maintenance and inspections are required to maintain warranty validity. We recommend twice-yearly inspections and addressing any issues promptly.
How do I file a warranty claim?
Contact us with details and photos of any issues. We'll schedule an inspection to assess whether the issue is covered under warranty terms.
What are the warranty terms?
Warranty duration and coverage are specified in your project agreement. Please review your warranty documentation or contact us for specific terms and conditions.

Get Your Warranty Coverage

Invest in your commercial roofing with comprehensive warranty protection.

Request a Warranty Quote